Melissahof Hen Guarantee
With notification by September 1st that your order of sexed female chicks or pullets contained a rooster or two, Melissa will swap started pullets for roosters in healthy condition. Live roosters can either be returned personally to the farm, or you can pay for Eat Wyoming transportation.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
- Melissahof is unable to guarantee the hatchability of any eggs due to conditions outside of Melissa’s control during shipping and incubation.
- Melissahof does guarantee that your eggs will be shipped fresh and in excellent condition.
- All hatching eggs are shipped prepaid US Priority Mail, categorized as fragile, and are insured. Open the box(es) that contain your hatching eggs at your Post Office and report any damaged eggs to your Post Office or delivery driver, including separated chalazae, for insurance reimbursement for any damages.
Non-returnable Items
Certain types of items cannot be returned, like live animals and perishable goods (such as food, flowers, or plants), and custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
If you pre-ordered hatching eggs, baby chicks and/or started pullets and need to cancel your order prior to them being shipped, please contact us regarding a refund. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund, too. If more than 15 business days have passed since we’ve approved your return, please contact Melissa at hearty@melissahof.com.
They're Clucking with Joy
fresh eggs
Mellisahof’s fresh eggs are amazing, the firmness of the yokes and fluffy texture make them absolutely delicious. I love frying them up and adding them to a variety of dishes. I have no idea how Melissa does it, but she has found the secret to delicious, fresh eggs.
Kelly Baxter
Successful hatches!
I purchased some hatching eggs for my broody hens & I cannot recommend her enough! The eggs were shipped fresh, came very quickly & were packaged so great! I had two VERY successful hatches (Half the eggs under a proven hen and half under a first time broody.) I now have a dozen very beautiful and healthy Salmon Faverolles and Blue Laced Red Wyandottes, & two very happy mama hens!
Danae
All the way to Hawai’i
The eggs made it in perfect condition and thank you for such a great job packing them. Gonna let them rest and acclimate for a day then set them in the incubator. Oh!!! Thanks for the extra eggs! Very much appreciated!
Dan
My sweet sleeping babies
Just a crazy chicken lady saying thank you for superior quality chicks!
Dari
Can’t wait for hatch day
I got the eggs today, they were packed so safely, and they are all perfect!!! Thanks so much!!! Can’t wait for hatch day.
Pam
Where to Find Melissahof
Melissahof heritage poultry, eggs and heirloom garlic bring extraordinary to your meal times. You can enjoy the Melissahof heritage when dining and shopping with our partners.
